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EasyReviewAsk automatically sends external review-request emails after eligible completed Wix Bookings appointments. It helps you ask customers to leave a review at the destination you choose, without you having to follow up manually.

A review request is only considered after the appointment has ended and the delay you configured has passed. The booking must still be eligible, attendance must be recorded as attended, and other eligibility and suppression checks must pass before a request is sent.

Canceled appointments and customers recorded as not attended (no-show) do not receive the primary review request. EasyReviewAsk only reaches out for appointments that actually took place.

EasyReviewAsk currently supports individual Wix Bookings appointments. Classes and courses are not supported at this time.

You configure an external HTTPS review destination. This can be a Google Business Profile or Google Maps page, a Facebook page, or another policy-compliant review page. EasyReviewAsk is not Google-only, and it does not connect to or authenticate with those review platforms.

No. EasyReviewAsk can track when a customer opens or clicks the review link and reaches the review destination you configured, but it does not know whether the customer ultimately submitted a review.

On an eligible plan, you can enable one follow-up email. It is sent after the follow-up delay you configure, and it is skipped when the customer has already clicked the review link, has unsubscribed, or the installation is no longer active. See pricing for current plan information.

Yes. Review-request emails include an unsubscribe option. Once a customer unsubscribes, EasyReviewAsk prevents future review-request emails to that customer for your business.

No. Activation is intended to work with future appointments. EasyReviewAsk does not retroactively send review requests for appointments that already ended before you installed it.

Uninstalling the app stops future outbound review-request processing for that Wix installation.